CAS Terms & Conditions

In this document Corporate Amusement Services Limited will be referred to as CAS.
The following terms detail CAS' terms of service. If you have any questions with regards to any of the following clauses, please contact CAS, where a member of our team may answer any questions you may have.

1. Supply
CAS agrees to supply equipment or services to the Client/Agency as defined in the contract of hire.
 

2. The Contract
You are requested to press the ‘Confirm Order’ button at the bottom of the official quotation email, to enter into a contract with CAS.

N.B - Please check that all the information is correct before confirming - e.g. dates, times, games, venue/invoice addresses and contact details etc.  If there are any errors, please contact your salesperson, so an amended quotation can be sent.
 

3. Alterations
Any alterations to the agreement must be agreed by both parties and for any major alterations a new contract of hire will be created.
 

4. Cancellation
Cancellation or postponement of the contract must be received in writing via email to the salesperson you have been dealing with + copying in info@amusements.co.uk 

Any cancellation will be looked at on an individual basis.  Any fixed costs which have already been incurred (i.e. 3rd party products/services and/or artwork wraps etc) will be charged back to you the customer.  There may also be a % of the original order fee to be paid - All to be discussed with your salesperson
 

5. Access and Safety
Access to and into the venue is the responsibility of the client/agent and any equipment unable to be installed as a result of poor access will be charged in full, unless a representative of CAS has visited the venue or been invoiced in the approval of the general logistics of access. It is the client's responsibility to inform CAS of any stairs, narrow access, low ceilings, parking restrictions or anything that may impair the access for the delivery or removal of the games ordered. This should also include the access route, if it is not hard standing, i.e. grass, gravel or an uneven surface. CAS reserves the right to refuse to supply on the grounds of: Damage to its equipment and exceptional risk to the health and safety of its staff and associates.
 

6. Damage
CAS reserves the right to charge any individual or company for damage to the equipment due to severe negligence or vandalism. Charges will be made to repair or replace equipment, dependent on damage.
 

7. Faults
In the unlikely event of a game developing a fault on site, CAS must be informed immediately by either contacting the engineer on site (he might be nearby with vehicle) or calling our office line 01635 529952 - open 24/7 (please leave a message if not answered straight away and someone will come back to you). If CAS cannot rectify the fault, we will refund an appropriate amount. However, failure to inform CAS may result in no refund.
 

8. Deliveries, where Ferry/Channel crossings are involved or transport is outsourced with the client
CAS will agree with the client which ferry crossings should be booked and which transport company is to be used. In the unlikely event that the ferry should not sail or be delayed or the transport company fails to deliver, CAS will not be held responsible for any late / non delivery (the client may take out insurance against this, should they wish to do so) and full payment will be taken.
 

9. Extended Hire
Extensions to the agreed period and times of hire may be subject to extra charges – please discuss with your salesperson
 

10. Public Liability
CAS confirms that all equipment supplied is well maintained, have a valid PAT (where applicable) and covered by Public Liability Insurance
 

11. Payment Terms

1. Payment Terms for customers is "Payment to be received prior to the event".
2. Payment Terms for our repeat customers can be set to "within 30 days from date of event".
3. Different/longer terms may occasionally be agreed upon and will be annotated on the contract and/or invoice.

Please speak to your salesperson about options 2 & 3